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Frequently Asked Questions
Find answers to common questions about Crowment's plans, billing, payments, and usage limits.
Billing & Payments
Plans & Subscriptions
Limits & Usage
Account & Policies
Billing & Payments
How do I subscribe or manage my payment method?
Will I be charged any additional taxes or fees?
What happens if a renewal payment fails?
I'm having a billing issue — who do I contact?
Plans & Subscriptions
How does upgrading work?
How does downgrading work?
Can I downgrade if I'm over the new plan's limits?
Can I cancel a scheduled downgrade?
What happens when I cancel?
Can I undo a cancellation?
Why am I getting an error when trying to cancel?
Limits & Usage
Where can I see my current usage?
Will I be warned before hitting a limit?
How do app and moderator limits work?
Account & Policies
Can my account be suspended or blocked?
What happens to my subscription if my account is suspended?
Can I appeal a suspension?
Can I create a new account after being terminated?
Where can I read your Terms of Service, Privacy Policy, and Refund Policy?
I have a question or need help — how do I contact you?
Is Crowment responsible for issues caused by third-party services?